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Product Assurance Specialist

Department: R&D
Region: Midwest (US)

If you want to come work at a casual and fun work environment. Enjoy learning new things and being part of a great team, then ETC is the place for you. 

ETC has an opening for a Product Assurance Specialist to join our R&D Dimming & Architectural Controls team. This position would involve supporting product development, testing new products, and providing technical support. 

The ideal candidate will possess a minimum of a Technical Associates degree or have at least 2 years of technical theater or industry experience, and will be able to work effectively in a team environment. All levels of experience will be considered.

Representative Responsibilities:
Gain knowledge on a specific product(s) within a product family
Develop Product Assurance Plans for a specific product(s)
Analyzes test cases and provides regular progress reports
Support the product development and maintenance release process through validation testing to assure the quality of the product
Execute test scenarios to uncover product design defects
Report product defects via defect tracking database, following defects to resolution
Acquire and maintain test equipment
Provide technical support to internal and external customers
Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
Participates in the ISO on the job training
With assistance provide task completion time estimates
Become familiar with tools and applications utilized within R&D
Become familiar with a specific Product family within R&D
Learn department and corporate policies, procedures and plans
Schedule and attend identified training classes
Other tasks as assigned

Minimum Qualifications: 
Technical Associate Degree with 0 3 years of job related experience or 2 years of Technical Theater or industry experience
Experience in a team environment
Ability to execute pre-written Product Assurance programs for a given Product
Grasps technical concepts and asks for clarification and direction when needed
Demonstrates basic troubleshooting skills
Demonstrates basic written/verbal skills
Listens/gives constructive feedback
Good group interaction skills
Participates as a team member, works effectively in a team environment
Ability to follow directions and project plans

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