Career Opportunities with ETC

A great place to work.

Careers
Share with friends or Subscribe!

Please select an area of interest, city, state, country or region and click Search to view our current openings.

We look forward to hearing from you!


Electronic Repair Technician

Department: Technical Services
Region: Midwest (US)

Do you like to tinker? Can you troubleshoot electronics down to a component level?  Do you want to work with a great team of people repairing some really cool stuff? If so, ETC is currently looking for an Electronics Repair Technician to join our team!

Representative Responsibilities:
• Component level repair of customer, loaner & sales demo equipment.
  • Ensures customer units are repaired within two weeks.
  • Ensures units are not returned for repair of the same problem.
  • Completes Repair portion of the RMA process, detailing what problems were observed and corrected, logging time and materials used, and providing warranty info when unit is  
     ready to ship.
  • Completes Engineering Change Request forms and forwards to Manufacturing Engineering when appropriate.
• Supports Phone Techs as it relates to equipment repair and loaner program.
  • Offers possible solutions to Phone Techs for problems occurring at customer sites ensuring they are useful and based on experience and product knowledge.
  • One type of each loaner is stocked in the Repair area and ready to ship.
  • Addresses questions from ETC personnel or Customers within one working day.
• Maintains and tests older parts and assemblies.
  • Ensures PCB boards tested in Repair Department are burned in and completely tested.
  • Ensures untested PCB boards are not used or shipped.
  • Orders parts when quantity hits re-order point.
• Maintains a clean, organized and safe work environment.
  • Ensures soldering and other power tools, are maintained and returned to the appropriate areas.  
  • Ensures ESD wristband is worn when working with PCB boards and their components.
• Other tasks as assigned


Minimum Qualifications:  Grade and level to be determined, based on experience
• Associate’s Degree or comparable business experience in increasingly responsible positions in the related discipline
• All levels of previous job-related experience will be considered
• Experience in a team environment
• Experience with problem tracking tools
• Knowledge of production and quality procedures
• Able to read prints and schematics
• Able to use hand tools, small power tools, and test equipment
• Problem solving and creative thinking skills
• Computer skills
• Able to work independently
• Able to communicate information both verbally and written in a clear and concise manner
• Able to proficiently use an oscilloscope

 

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System