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Department: | Sales |
Region: | West (US) |
Do you know and love ETC's product lines? Do you want to help people incubate imagination and dreams? Want to collaborate with amazing coworkers and customers and have the opportunity to work on some of the most fascinating projects in the theatrical, live event, tech, architectural and commercial markets?
If the questions above are answered with a resounding yes, then weve got the perfect opportunity for you to join ETC as a Field Project Coordinator! This position has been described as the Swiss Army knife of ETCs sales team, working on a wide variety of projects in different market segments, and always being available to meet and exceed our customers wants and needs. Our FPC's are an integral part of our sales group, providing support internally to Regional Managers, and working with reps, dealers, consultants, specifiers, and customers to provide education, system layouts, and support.
Top candidates will have experience working with ETC products and markets, demonstrate phenomenal customer service, and have the ability to work in our Burbank office and travel up to 50% within the territory (AK, WA, OR, CA, ID, NV, UT, AZ, MT, WY, CO, and Western Canada); a large part of the travel is within California.
Please see below for a complete listing of responsibilities and requirements.
This position has a starting annual salary between $59,500 and $104,075 based on experience. ETC offers a collaborative work environment with amazing coworkers/co-owners around the globe. We provide a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match and an Employee Stock Ownership Plan - ETC is 100% employee owned!
If you have additional questions please contact Katie Barreau at 608.824.5329 or Katie.Barreau@etcconnect.com
Representative Responsibilities
Assists Territory Sales Manager in sales support, working with ETCs regional sales managers, dealers, reps and consultants.
Visits dealers and reps
Works with ETC quotations, Customer Services and R&D to define project requirements and design lighting systems for customers.
Coordinates sales calls with factory reps and dealers
Performs product demonstrations
Conducts training seminars for dealers & reps
Supports vertical and cross territorial sales efforts
Assembles system layouts for theatrical and architectural lighting systems for the territory
Layout lighting control systems with specifications and risers
Coordinates loan & demo equipment for the territory
Develops and maintains strong relationships with consultants, end users & dealers - act as ETC key contact with these customers
Manages and provides budget information for projects as required
Participates in trade shows, sales training seminars and other sales events as required
Creates and leads training classes, including the training of customers on equipment
Helps organize and curate sales activity data in CRM system
Employee Travel
This position is a field position requiring up to 50% travel
This position requires occasional work in the evenings and weekends
Special projects and requests are completed in a timely and positive fashion.
May support Technical Services as assigned
Other duties as assigned
Minimum Requirements
Bachelors Degree in a related discipline, or 8 years comparable business experience in increasingly responsible positions
All levels of previous job related experience will be considered
Experience in theatrical, architectural or television lighting production preferred
Familiarity with Windows and Microsoft Office applications
Knowledge of AutoCAD or other drafting software
Knowledge of AGI, BlueBeam or other photometric software beneficial
Ability to communicate effectively with customers, lighting designers, sales representatives, dealers, electrical contractors, and distributors
Knowledge or experience of lighting design and/or lighting production
Knowledge of Architectural, Entertainment or Commercial lighting products
Knowledge of full ETC product line and equivalent competitor products
Self-motivated and able to handle multiple tasks simultaneously
Able to provide timely, thorough and accurate customer service
Excellent presentation, sales, and communications skills
Excellent organizational and time management skills
Strong interpersonal skills - able to deal with difficult personalities in high-stress situations