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Department: | Technical Services |
Region: | Asia |
Our ETC Hong Kong office is looking for a Project Engineer to join our team. Experience in project management and customer service is a plus and theatrical lighting system design experience preferred. Some travel required. You will never be bored!
ETC also offers excellent benefits, competitive wages, and a dynamic, fun, and casual environment!
Representative Responsibilities:
Responsible for the performance of projects, in particular the scope, quality, delivery dates, costs and customer satisfaction
To assist Regional Sales Team with technical knowledge to get ETC specified
Answers specific job quote requests
Travel to customer site when required
Develops technical detailed solutions to realize the project
o Retrieves information for projects
o Prepares project pricing estimates and checks for accuracy
o Prepares riser diagrams based on customer needs
o Manages SAP side of project, data entry and scheduling
o Customer contact for clarification of requirements
o Prepares submittal packages
o Prepares, presents and oversees the timelines of the projects execution
o Supervises delivery dates
o Develops solutions for the implementation of customer requirements and their realization under optimal use of resources.
o Interaction with client resolving issues
o Prepares requests for subcontractors and evaluates the proposals
o Work with Technical Service team on acceptance procedures and the handoff to the customer
o Interface with ETC Inc Systems and Manufacturing Departments as needed
Procure necessary equipment / products for projects
Ensures that product shipped meets customers expectations
Ensure there is quality customer support for each project
Provides feedback of product problems and dissatisfaction
Attends regularly project related meetings
Minimum Qualifications:
Bachelors Degree in Technical Engineering or in related field
3-5 years previous job-related experience
Project Management & Customer Service experience a plus
Knowledge of ETC products is a plus
Ability to solve problems
Ability to read technical drawings and risers
Theatrical lighting systems design experience preferred
Knowledgeable in technical skills, standards and principles in reference to theater and studio technology
Excellent command in spoken and written English and Mandarin.
Excellent command in spoken Cantonese
Ability to work on several tasks simultaneously and to learn independently
Good interpersonal, organizational and communication skills
Presentation experience and skills
Ability to travel
AutoCAD proficiency
Other computer knowledge: MS Word, Excel, Outlook, Project, SAP