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Product Demo Equipment Administrator

Department: Professional Services
Region: West (US)

Are you looking for a fast-paced, multi-tasking position in a refreshing and modern workspace? Have experience with ETC or other professional lighting products?

If you answered yes to the above, then you’re in luck! ETC has a current opening for a Product & Demo Equipment Administrator in our Burbank, California office. This position allows you to use your technical and administrative skills to provide inventory control, ordering, maintenance, and tracking of ETC’s demo equipment. You’ll also provide support at training and sales events.

Our ideal candidate would be familiar with ETC products. Some helpful traits include good communication skills, the ability to multitask, have excellent customer service skills with both internal and external customers, and exceptional organizational skills.

The starting hourly rate for this position would be no less than $24.50. For highly qualified candidates, the top of the range would be no more than $37.00. ETC offers a phenomenal benefit package that includes 28 days of paid time off (vacation, sick/wellness, holidays) in your first year, health benefits on day one, pre-tax and Roth 401k options, and we are 100% employee-owned through an Employee Stock Ownership Plan.

Representative Responsibilities:
• Schedules, coordinates, administrates, and physically handles all demo equipment
• Ability to support international duties in the scope of the position
• Assists with sales training, customer demonstrations, and trade shows
• Provides or obtains technical support for equipment in the sales training labs
• Provides meeting services assistance as requested
• Work as needed to resolve customer issues
• Coordinates material handling/freight
• Flexibility to move within a pool of resources to various tasks based on company need
• Completes other duties as assigned
• Generates shipping paperwork
• Light maintenance as requested

Minimum Qualifications:
• Associates degree or 4 or more years of increasingly responsible positions in technical role
• Experience in a team environment
• Demonstrated mastery in business systems (SAP, etc.) desired
• Responsible for handling confidential, proprietary information in a professional manner
• Ability to interact with other employees, work as a team
• Excellent communications and interpersonal skills
• Proven ability to deal with all levels of personnel and maintain strictest confidentiality
• Proven ability to work independently
• Ability to read and understand written and verbal instructions
• Ability to read, speak, and understand English
• Knowledge of multi-line phone systems
• Able to use advanced functions or Microsoft Word, Excel, Outlook, Power Point, etc.
• Ability to type documents/reports and create presentation materials
• Able to project a friendly and professional demeanor
• Able to work well under pressure
• Proven ability to multitask
• Excellent organizational skills and attention to detail
• Analytical skills, ability to understand relationship between transactions
• Subject Matter expert in department they support
• Ability to lift 75 lbs

For more information about ETC, please visit our website at www.etcconnect.com.

 

 

 

 

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