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Department: | Sales |
Region: | South (US) |
Do you know and love ETC's product lines? Are you a service-focused individual? Want to have the opportunity to work on fascinating projects in the theatrical, live event, tech, architectural and commercial markets?
We have the perfect opportunity for you to join ETC as a Field Project Coordinator with the US South and Latin America team! This position has been described as the Swiss Army knife of ETCs sales team, working on a wide variety of projects in different market segments, and always being available to meet and exceed our customers wants and needs. Our FPC's are an integral part of our sales group, providing support internally to Regional Managers, and working with reps, dealers, consultants, specifiers, and customers to provide education, system layouts, and support.
Top candidates will have experience working with ETC products and markets, demonstrate phenomenal customer service, and would be based in our Orlando, FL office with the ability to travel up to 50% within the territory. Wed love to talk to candidates who are bilingual in English and Spanish.
ETC offers a collaborative work environment with amazing coworkers/co-owners around the globe. We provide a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match and an Employee Stock Ownership Plan - ETC is 100% employee owned!
If this position is of interest to you, please apply today. If you have any questions about this position or the recruitment process, please contact Katie Barreau at 608.824.5329 or via email to Katie.Barreau@etcconnect.com
Representative Responsibilities:
Assists Territory Sales Manager in sales support, working with ETCs regional sales managers, dealers, reps and consultants.
Visits dealers and reps
Works with ETC quotations, Customer Services and R&D to define project requirements and design lighting systems for customers.
Coordinates sales calls with factory reps and dealers
Performs product demonstrations
Conducts training seminars for dealers & reps
Supports vertical and cross territorial sales efforts
Assembles system layouts for theatrical and architectural lighting systems for the territory
Layout lighting control systems with specifications and risers
Coordinates loan & demo equipment for the territory
Develops and maintains strong relationships with consultants, end users & dealers - act as ETC key contact with these customers
Manages and provides budget information for projects as required
Participates in trade shows, sales training seminars and other sales events as required
Creates and leads training classes, including the training of customers on equipment
Helps organize and curate sales activity data in CRM system
This position requires occasional work in the evenings and weekends
Support Technical Services as assigned
Minimum Requirements:
Bachelors Degree in a related discipline, or 8 years comparable business experience in increasingly responsible positions
All levels of previous job related experience will be considered
Experience in theatrical, architectural or television lighting production preferred
Familiarity with Windows and Microsoft Office applications
Knowledge of AutoCAD or other drafting software
Knowledge of AGI, BlueBeam or other photometric software beneficial
Ability to communicate effectively with customers, lighting designers, sales representatives, dealers, electrical contractors, and distributors
Knowledge or experience of lighting design and/or lighting production
Knowledge of Architectural, Entertainment or Commercial lighting products
Knowledge of full ETC product line and equivalent competitor products
Self-motivated and able to handle multiple tasks simultaneously
Able to provide timely, thorough and accurate customer service
Excellent presentation, sales, and communications skills
Excellent organizational and time management skills
Strong interpersonal skills - able to deal with difficult personalities in high-stress situations