Ready to turn curiosity into real-world impact? As a Product Assurance Specialist, you’ll play a hands-on role in bringing products to life—testing, troubleshooting, and making sure everything works exactly as it should. You’ll collaborate with experienced teammates, learn the tools of the trade, and gain exposure to the full product development process. From uncovering hidden defects to supporting customers and refining product quality, every day brings something new!

We’re also open to candidates who may be earlier in their careers but bring a solid foundation and strong curiosity. If you have the base skills and a willingness to learn, we’re excited to teach, support, and help you grow into the role!

Please contact Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318 if you have questions about the position or application process

Representative Responsibilities:
• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyzes test cases and provides regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
• Participates in the ISO on the job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classes
• Performs other duties as assigned
• Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:
• Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience or 4 years of comparable job experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environment
• Ability to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre-written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance